Sometimes when adding a capture device, an Audio Delay setting is needed to. Usually refreshing fixes the issue but only for about a minute to 30 seconds and then. If you’re having trouble with the browser extension, try the desktop app as an alternative. Once a setting is enabled, you will have the option to adjust each specific. 1 I have noticed that when watching any video in Google Chrome, the audio gradually goes out of sync.Check your upload speed - you’ll want at least 5mbps.Check your device’s memory usage in the Activity Monitor (MacOS) or Task Manager (Windows) - if your device is low on RAM, it may affect Vidyard’s transcoding speed With Chrome’s latest update, it’s now easier to control audio and video in your browser.On Windows: CTRL + Alt + delete > then select Task Manager.On MacOS: go to Applications > Utilities > Activity Monitor.Check your computer’s Activity Monitor (MacOS) or Task Manager (Windows) to identify and close unnecessary programs using a lot of CPU or that may be running in the background.Click on Show advanced settings and scroll to the System section. Check your battery level - we recommend recording when you’re plugged into a power source Click Customize and Control Google Chrome > Settings.Close any unused browser tabs, apps and programs.CPU load is the amount of resources being used by your computer to process and run multiple apps or programs at the same time.Ī lower CPU load should help to produce a smoother recording. Common fixes to improve your recordingsĮach of the following recommendations are designed to reduce the CPU load on your computer. System errors caused by corrupted files is a possible reason why your Bluetooth connection acts up. If you’re recording with the Vidyard browser extension, desktop app, or from your library on, you can also try using Lite Recording mode. Once you enable an extension that prevents Chrome from working properly, you’ve found the problem extension. Now, one at a time, enable each extension and restart Chrome. Below are some simple steps that you can take to help avoid this problem and improve the quality of your recording. Again, in the URL field, type chrome://extensions/ and press Enter. ![]() ![]() Make sure the Microsoft Teams Meeting Add-in is not listed in the Disabled Application Add-ins section of the list. Now select Add-ins from the left side of the dialog. ![]() Next, select Options towards the bottom of the menu on the left. There are a number of reasons why a recording may appear choppy, laggy or have audio/video fall out of sync. First, click the File tab on the Ribbon toolbar to go to the Backstage area. Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode. Some common fixes to resolve problems with video quality □
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